Work Order Management

Track every job from vehicle intake to final delivery

Complete Job Tracking

Every collision repair job gets a detailed work order that tracks the full lifecycle — from the moment a vehicle arrives to when the customer drives away.

  • Status workflow: Intake, Estimate, Approved, In Progress, Paint, Ready, Completed, with every change stamped in the job's history
  • Repair tasks: One task per operation (R&R, R&I, refinish, blend, mechanical) with section, estimated hours and cost, ticked off as each is done
  • Assignments: Assigned technician and painter on every job
  • Target dates: Set a target date; the dashboard flags open jobs that are past it
  • Photo documentation: Damage, before, progress and after photos
  • File attachments: Estimates, supplements, authorization letters

Insurance Integration

Every work order can track insurance claim details so nothing falls through the cracks.

  • Insurance company and policy number
  • Claim number and adjuster name, phone and email
  • Deductible amount tracking
  • Claim details filled from the estimate by the AI estimate import

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