Frequently Asked Questions

Everything you need to know about BodyShop Pro

$150/month CAD plus applicable taxes. This includes unlimited users, unlimited work orders, and all features. No per-user fees or hidden charges.
Yes. Book a 45-minute demo to see BodyShop Pro before you create your account.
No. BodyShop Pro is entirely cloud-based. It runs in your web browser on any device — desktop, tablet, or phone. All you need is an internet connection.
Upload an estimate PDF, or a photo of a printed estimate, on a new work order. The AI reads it and pre-fills the vehicle, the insurance details, the estimate total and a task for each repair operation, and matches the customer to your existing records. You review and correct everything before you save.
All data is encrypted in transit with HTTPS/TLS and at rest. Files (photos, attachments, PDFs) are stored on AWS S3 with server-side encryption. We run on secure cloud infrastructure with daily automated backups.
Absolutely. There are no contracts or cancellation fees. You can cancel your subscription at any time from the Billing page in your dashboard.
Yes. Each work order records the insurance company, claim number, policy number, deductible, and the adjuster's name, phone and email. The AI estimate import can fill the claim details straight from the estimate.
Email and phone support are included in your subscription at no extra cost. Reach us at [email protected] or 1-800-BODYSHOP during business hours.
Contact our support team and we'll help migrate your customer and vehicle data. We can import from CSV files or work with you to transfer from your existing system.

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