Frequently Asked Questions

Everything you need to know about BodyShop Pro

$150/month CAD plus applicable taxes. This includes unlimited users, unlimited work orders, and all features. No per-user fees or hidden charges.
Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. Just sign up and you're ready to go.
No. BodyShop Pro is entirely cloud-based. It runs in your web browser on any device — desktop, tablet, or phone. All you need is an internet connection.
Yes. Each work order has a unique QR code. Technicians scan it to access a mobile portal where they can log parts used, labor hours, and upload photos — all from their phone's browser. No app download needed.
Upload a Mitchell or Audatex estimate PDF (or take a photo), and our AI automatically extracts all parts, labor lines, paint materials, and totals into your work order. It saves hours of manual data entry per estimate.
All data is encrypted in transit with HTTPS/TLS and at rest. Files (photos, attachments, PDFs) are stored on AWS S3 with server-side encryption. We run on secure cloud infrastructure with daily automated backups.
Absolutely. There are no contracts or cancellation fees. You can cancel your subscription at any time from the Billing page in your dashboard.
Yes. You can track insurance company, claim number, adjuster contact, deductible amount, and authorization status on each work order. Invoices can be split between insurance and customer portions.
Email and phone support are included in your subscription at no extra cost. Reach us at [email protected] or 1-800-BODYSHOP during business hours.
Contact our support team and we'll help migrate your customer and vehicle data. We can import from CSV files or work with you to transfer from your existing system.

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